Steam & Ironing FAQ – Laurastar UAE
Need Help?
If you have an issue or question that requires assistance, you can reach out to us at info@parlognainternational.com
💡 General Questions
1. What is Laurastar?
Laurastar is a Swiss brand that designs premium ironing systems, steam generators, and garment care solutions. Our technology combines professional-quality steam with ease of use, keeping your clothes wrinkle-free and sanitized.
2. Where can I buy Laurastar products in the UAE?
You can shop directly on laurastar.ae for fast delivery, local support, and exclusive offers.
3. Do Laurastar products come with a warranty?
Yes. All Laurastar systems purchased on our website come with a 2-year official warranty.
4. Do you offer support and servicing in the UAE?
Yes. We have local support available for technical queries and servicing needs. Just reach out via our Contact page.
👗 Fabric & Fashion Care
1. Is Laurastar safe for delicate and luxury fabrics?
Yes. Laurastar’s Dry Microfine Steam (DMS) is gentle yet effective. It doesn’t wet or burn your clothes, making it perfect for all types of fabrics.
2. Is Laurastar suitable for Abayas?
Absolutely. Laurastar protects delicate Abaya fabrics, straightens them without shine, and refreshes them with zero damage.
3. Is Laurastar suitable for Kurtas?
Yes. Whether cotton, silk, or blended, Laurastar smooths Kurtas effortlessly while preserving the embroidery and fabric quality.
4. Is Laurastar suitable for Burkhas?
Burkhas require careful handling, and Laurastar’s ultra-fine steam is ideal for refreshing and straightening them safely.
5. Is Laurastar suitable for suits and jackets?
Yes. You can steam suits vertically to maintain structure, remove wrinkles, and eliminate odors—no dry cleaning needed.
6. Can I use Laurastar on silk?
Yes. It’s perfect for silk. Laurastar’s steam won’t scorch or shine, and helps restore the fabric’s natural flow.
7. Is Laurastar good for cotton?
Yes! Cotton fabrics respond beautifully to Laurastar’s deep-penetrating steam. Creases vanish instantly.
8. Can I use it on linen?
Yes. Laurastar handles linen with ease. The powerful steam softens the fabric and removes stubborn creases.
⚙️ Maintenance & Usage
1. Do I need to descale the system?
Yes. Your Laurastar system will alert you when it’s time to descale. Use only Laurastar anti-scale filters or cartridges.
2. Can I use regular tap water?
Yes, but we recommend filtered water, especially in areas with hard water, to extend the system’s life.
3. Is it hard to store?
Not at all. Laurastar systems are compact or foldable depending on the model, and designed with smart storage in mind.
🧼 Hygiene & Safety
1. Does Laurastar kill germs and viruses?
Yes. Laurastar’s Dry Mircofine Steam (DMS) eliminates up to 99.9% of viruses, bacteria, and dust mites without chemicals. Ideal for families with kids or sensitive skin.
2. Is it safe around children or pets?
Yes, but like all hot appliances, it should be used with care. Keep it away from small children or pets during operation.
